A Returns Authorization is NOT required. Returned items must be in clean, saleable condition, free of all store labels and stickers. Customers will not receive credit for items that are out of print. All returns will be credited at 50% discount from the suggested retail price unless the item was purchased at a higher discount.
Returns should be shipped via a traceable means to ensure timely processing.
Be sure to include your return address on the shipping label. A packing list should be included in each box indicating (1) the items being returned; (2) your store name, account number, and full address; and (3) number of boxes in shipment*
Ship all returns Prepaid to:
Tyndale House Publishers
Attn: Returns Department
370 Executive Drive
Carol Stream, IL 60188
*You can create a packing list for your return by searching for your order and viewing the details of the order. Note, failure to include any store identification with your return shipment, will not guarantee the product will returned or credited to their account